Maintenance and Repair Service Program For Friends and Family
Friends & Family Referral Program

     You save $$$ on quality auto parts that will be warranted by Action Auto Parts and installed be professionals who will warranty their services. When it comes to expert Auto repair, trust the professionals who use quality auto parts sold directly to you by Action Auto Parts. Click here for a list of approved facilities noting contact numbers and names.

HOW IT WORKS:

• Reserve a maintenance and/or repair appointment at one of our approved facilities:
     A.) Identify yourself by name as an Action Preferred Friends and Family Service Program member noting your card number. The facility personnel will have your name and number on file for your convenience. They know you are part of a VIP Customer Group
   and will be pleased to offer you their very best customer service!
     B.) Notify the facility personnel with your immediate maintenance and or repair concerns.
     C.) Agree upon an appointment date and time.

• Appointment Date:
     A.) Bring your vehicle, credit card and preferred friends and family member card to the approved facility.
     B.) Re-address your immediate maintenance or repair concerns.
     C.) Make sure the facility personnel has taken your credit card data and immediate contact information, preferably your cell #.
     D.) The service manager will inspect your vehicle, document necessary repairs and call you for approval.
     E.) Approved procedures will be addressed as follows:
           1.) All parts will be ordered from Action Auto Parts and charged to your credit card at a predetermined discount. Parts
              purchased will be warranted in accordance with the manufacturer's guidelines by Action Auto Parts.
           2.) Labor will be paid directly to the service facility. The labor purchased will be warranted  in accordance with the service
              facilities company policy.
           3.) For your benefit please review all charges with the repair facility personnel.

• Post Repair Appointment Concerns:
     A.) Please notify the repair facility if you have any concerns regarding the procedures performed or the related performance of
          your vehicle.
     B.) Please contact the office personnel of Action Auto Parts (401-421-1549)  with questions regarding the parts sold or any
          concerns you may have had with the repair facility.